Terms & Conditions

SUMMARY

Here is the summary of our Terms & Conditions, which outlines our liability, our cancellation and refund policy. You can read the complete text below.

Here's the short summary:

You are responsible to determine if Qigong is good for you.
The Qigong practitioner is not a physician and does not diagnose illness, disease, or any other physical or mental disorder.
The Qigong practitioner does not prescribe medical treatment or pharmaceuticals.
Qigong session is not a substitute for medical examinations and/or diagnosis.
Healing response such as increased body pain, emotional swings, as well as other symptoms is all a part of the body's natural healing process.
You must cancel any class reservation a minimum of 24 hours prior to the start of class.
We do not offer refunds on any class purchases, including single classes, class packs or workshops.
You must cancel any session reservation a minimum of 24 hours prior your appointment time.
If you cancel a Qigong session within the 24 hours you will be charged $35.
There are no refunds on any previous work or of any late charges.
We offer refund and/or exchange within the first 30 days of your purchase of goods on our online shop. If 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Shipping costs are non-refundable.

Disclaimer

Waiver of liability

Healing
Response

Cancellation Policy

Refund and
returns of goods

COMPLETE TEXT

Please read carefully

Exercise is not without its risks and Qigong or any other exercise program may result in injury. If at any point while practicing Qigong you begin to feel faint, dizzy or experience physical discomfort, please stop immediately and consult a medical professional.

If you have a chronic illness of any kind, please consult your physician before attending class to determine if Qigong is right for you.

I understand that the Qigong practitioner does not diagnose illness, disease, or any other physical or mental disorder. As such, Qigong practitioner does not prescribe medical treatment, pharmaceuticals. It has been made clear to me that Qigong session is not a substitute for medical examinations and/or diagnosis. As Qigong sessions can be contraindicated under certain medical conditions, I know that my Qigong practitioner must be aware of any existing physical conditions. I have honestly stated all my known medical conditions and take it upon myself to keep the Qigong practitioner updated on my physical health at all times.

Sometimes we can experience a healing response, which can include increased body pain, emotional swings, as well as other symptoms. This is all a part of the body's healing process. If you ever have any questions or concerns please feel free to contact us via text or email and we will guide you through your healing response.

CLASSES

Doors Open 15 mins Before Class

Please arrive 10 minutes before class and ready to participate.

If you pre-register for class and can not attend you must cancel your reservation a minimum of 24 hours prior to the start of class.

We do not offer refunds on any class purchases, including single classes, class packs or workshops.

HEALING SESSION

FINANCIAL POLICY

Our healing sessions are offered on a sliding scale basis. You decide what to pay at each visit. There is no income verification. Cash, credit cards and Venmo accepted. Payment is expected at time of service. A $35 fee will be charged upon reservation and be deducted from your session fees.

We do not bill insurance or provide information to insurance companies. If you need a receipt, we can email out one upon request.

LATE ARRIVAL POLICY

Please, plan to be checked in and ready to be treated by your appointment time. If you are late for your appointment, we will do our best to honour your appointment but there is no guarantee that the session will be extended and you might not receive the full service expected.

CANCELLATION POLICY

If you need to cancel or reschedule, please provide us with at least 24 hours of notice, this will show respect to your therapist and other potential clients. All appointments that are canceled or changed with less than 24 hours' notice, or are missed altogether, will not be eligible for a refund of the $35 booking fee. We understand that emergencies occur, and will consider emergency rescheduling conflicts on a case-by-case basis.

We offer refund and/or exchange within the first 30 days of your purchase of goods on our online shop. If 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

· The item must be in the original packaging.

· Your item must be unused and in the same condition that you received it.

· Only regular priced items may be refunded, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mindfulessence.net@gmail.com and send your item to: Mindful Essence, 3225 E Martha’s Cove, Cottonwood Heights, UT, 84093
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping

To receive your refund, the product must be sent to the following address: Mindful Essence, 3225 E Martha’s Cove, Cottonwood Heights, UT, 84093
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.